We want you and your family to understand as much as possible about your illness or injury, treatment and other issues related to your medical care. Central DuPage Hospital offers no cost interpreter services, in compliance with regulatory standards of the Illinois Department of Public Health and the U.S. Department of Health and Human Services.
Our Interpreter Services department works with patients and families who communicate in means other than spoken English. Our goal is to make sure you receive medical information in a manner that you understand. Interpreters follow the HIPAA Privacy and Confidentiality standards and are provided at no charge to the patients receiving the services from Central DuPage Hospital.
Sensitive to Diversity Among Us
Our Interpreter Services staff is knowledgeable about cultural differences among the people we serve. We work with staff throughout CDH to provide training about how to provide compassionate and effective care while being respectful of cultural, ethnic, racial and/or religious diversity.
Assistance for Hearing-Impaired Patients and Visitors
We can provide various services or devices for hearing-impaired patients and visitors. The following are available to promote communication between hearing-impaired individuals and the healthcare team:
- American Sign Language interpreters
- Amplified handset
- Pen and paper
- Pictograph/critical communicator sheet
- TV closed captioning
- Writing board
- DeakTalk, LLC Audio/Visual American Sign Language Interpreting