Making visitors feel welcome.
Visitors can be an important and supportive part of the healing process for many patients. Family and friends are encouraged to visit patients at Central DuPage Hospital.
Please note that different hospital units have their own visiting hours and policies. These policies were developed to maintain the health and safety of all patients at CDH. If you are visiting, kindly be respectful of these policies.
With Visitors, Patients’ Needs Come First
Please understand that the needs of our patients come first and foremost. While well-meaning family and friends can be a source of support and comfort to patients, there may be times when it’s better to not have visitors. The patient may want to rest or may need privacy for a procedure. A member of our nursing staff may ask visitors to leave for a brief time so that we can attend to the patient’s needs.
Each unit has general visiting hours. However, visiting policies may be individualized based upon a patient’s specific physical, social, emotional or spiritual needs. Below are some guidelines when visiting the hospital.
Sanitize Hands Before and After Visiting
The soap and hand sanitizer in patient rooms are for everyone – wash or sanitize your hands when entering and leaving the room of the person you are visiting to avoid bringing in and carrying out germs.Insist that healthcare providers do the same before caring for your loved one.
Clean your hands after sneezing, coughing, touching your eyes, nose or mouth, after using the restroom and before and after eating and drinking. Cover your cough or sneeze with a tissue or your sleeve, and do not sit on patient beds or handle their equipment. Read and follow any instructions posted outside the patient’s room.
Stay Home if You are Sick
Do not visit the hospital if you are sick or have had any ill symptoms within the last three days including nausea, vomiting, diarrhea, fever (or feeling feverish), uncontrolled cough or rash.
Check Before You Bring Food, Send Flowers or Bring the Children
While flowers, young visitors and home-baked goodies spread cheer, they may not be allowed, so check with the nurse first. Most hospitals prohibit flowers in intensive care units. If you change the water in a vase of flowers, be sure to wash your hands afterward. Bringing food is risky because the patient may be on a special diet or the food could spoil and make the patient sick. If you bring children, don’t let them play on the floor or bed and have them wash their hands as they enter and leave the room. Make sure the child is free from symptoms of infection (e.g., runny nose, sore throat, rash, cough, etc.).
If the person you are visiting is on “Isolation Precautions,” talk to the nurse before entering the room to find out what steps you will have to take, such as wearing a mask or other protective clothing. Also ask for any educational materials that may be available.
Don't Contribute to the Clutter
Limit the patient’s personal items. Less clutter eases the critical job of cleaning hospital rooms. Keep patient items off the floor and away from waste containers.
Visiting More Than One Patient
If you are visiting multiple patients (for instance, if you are a pastor), sanitize your hands before and after seeing each patient. Do not share the communion cup and lay the wafer on a paper towel (not directly on the patient’s table.) Visit the person in isolation last and follow the precautions as specified.
Back at Home
Keep the patient healthy back at home. Follow discharge instructions and eliminate germs from the patient’s environment by using disinfectants, such as sprays and wipes, to clean hard surfaces often. Ask for special instructions if the patient had a drug-resistant infection such as MRSA or C. difficile.
Intensive Care Unit (ICU2 and ICU3)
Patients in the ICU have serious and sometimes life-threatening medical needs that could be jeopardized by too many visitors. Therefore, we can only permit immediate family and clergy to visit patients in the ICU. If you are not an immediate family member, but feel strongly about visiting a patient in ICU, please contact the nursing station directly to discuss your situation. ICU2 630-933-2940 or ICU3 630-933-3940
Women and Children’s
At the Women and Children's entrance, family and other visitors must check in at the Guest Services desk, which is staffed at all times of the day or night.
The birth of a baby is a happy occasion that draws visitors. To protect the health of our newborns, the only children under age 12 allowed on the mother and baby unit are siblings of the newborn. Children over age 12 who are not siblings also may visit.
Take a Break
Even visitors need a break every now and then. We invite you to relax in one of our visitors’ lounges located on every floor of Central DuPage Hospital near the Center elevators.
You’ll also find lounges near the hospital’s main lobby and at the the East Entrance.