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News Room: Media Guidelines
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Media Guidelines

It is the Central DuPage Hospital Public Relations department goal to timely respond to inquiries by the media, while protecting our patients' right to privacy, and allowing our clinical staff uninterrupted time to deliver excellent care to that patient.

No employees, physicians or volunteers shall represent the hospital or one of its affiliates in the media without authorization of the PR department.

Media is defined as (but not limited to) television (cable, local, network, and independent production companies), radio, wire services, newspapers, web sites (including social networking sites), blogs, podcasts, magazines and other periodicals.

We welcome the press; however, we ask you to respect our patient's rights to privacy for themselves and their guests.

As long as they are not disrupting traffic flow, the media have the right to remain on and broadcast from public areas, including public sidewalks on the perimeter of the hospital/member organization campus. The media also have the right to take photographs or videotape from these points (provided incoming patient privacy is not compromised). The media should NOT be permitted to photograph or videotape within 50 feet of the Emergency Department entrance, as they may disrupt patient/ambulance arrivals and inadvertently photograph/videotape Emergency Department patients.

When the media is waiting for information or to do an interview, Public Safety will ask the media to wait in their vehicles outside the Emergency Department or designated area. Wherever the media waits, Public Safety staff will monitor the area to ensure the media remains there and is not disrupting hospital visitors or traffic flow.

Patient confidentiality is of paramount importance to Central DuPage Hospital. The patient's right to privacy supersedes all media requests for information.

Condition definitions:

  • GOOD -- Vital signs; such as pulse, temperature and blood pressure; are stable and within normal limits. Patient is conscious and comfortable. Outlook for recovery is good or excellent.
  • FAIR -- Vital signs are stable and within normal limits. Patient is conscious, but is uncomfortable or may have minor complications. Outlook is favorable.
  • SERIOUS -- Acutely ill with questionable outlook. Vital signs are unstable or not within normal limits. Chance for improved outlook.
  • CRITICAL -- Questionable outlook. Vital signs are unstable or not within normal limits. There are major complications; death may be imminent.
  • UNDETERMINED -- Patient awaiting physician and assessment.
  • TREATED AND TRANSFERRED -- Received treatment: transferred to a different facility. (Although a hospital may disclose that a patient was treated and released, it may not release any other information regarding the patient, including the date of release or the place where the patient went upon transfer, without the patient's authorization.
  • TREATED AND RELEASED -- Received treatment but was not admitted.
  • EXPIRED -- Patient is deceased. (Media wishing for additional information on patients who have expired should be urged to call the medical examiner's or coroner's offices, if applicable).

Note: Avoid condition descriptions "stable" or "guarded." Use only in reference to vital signs.

To reach Central DuPage Hospital media relations, email  or call 630-933-5117. TTY for the hearing impaired 630.933.4833.